This Privacy Policy sets out the privacy practices and policies of SCIAD Health, LLC. (“SCIAD Health”, “our”, “we” and “us”) in connection with information, data, documentation, and any other materials relating to or about you (the “Content”), collected, stored, transmitted or maintained by you or SCIAD Health in connection with your use of or interaction with any website maintained or operated by SCIAD Health (the “Website”) and our application based services (the “Application” together with the Website, the “Services”).
As our business changes, this Privacy Policy may be modified from time to time. SCIAD Health may change this Privacy Policy at any time and without advance notice. If you use any of the Services, you should check the Website or the Application periodically for changes to this Privacy Policy. SCIAD Health will use reasonable efforts to post a notice when changes are made but may not always be able to post a notice in advance or at all. If you continue to use the Services, your continued use will represent your acceptance of any changes that we may make, whether or not we posted a notice about the changes.
This Privacy Policy does not apply to your Content when it is in your possession, nor does this Privacy Policy cover your Content that may be displayed or visible on any device that you use to access the Services.
It is important to note that SCIAD Health is not a Business Associate and as such is excluded from any regulatory compliance or remediation obligations contained in the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations.
What Information Does SCIAD Health Collect and How is the Data Used?
SCIAD Health collects only the types of Identifiable and Non-Identifiable Information described below that are necessary for our legitimate business purposes, and we maintain appropriate safeguards to ensure the security, integrity, and privacy of this information.
SCIAD Health will retain your Content, Identifiable Information, and Non-Identifiable Information for as long as you use the Services and/or until you ask for your Content to be deleted. While we will do our best to honor a request for deletion, we may be required to retain and use your Content as necessary to comply with legal, regulatory, and contractual obligations applicable to our operations, to resolve disputes, and to enforce our agreements. You acknowledge that when your Content and/or Identifiable Information is provided to third parties, whether as part of the Services or by You, it is outside of SCIAD Health’s control and will be subject to each applicable third party’s policies covering privacy and use.
Identifiable and Business Information
When you use the Services, we may collect what is broadly called “personally identifiable information,” or “Identifiable Information.” Identifiable Information is information that specifically identifies you. Examples of Identifiable Information include name, email address, mailing address, and phone number. We will use Protected Health Information only as permitted by the terms of your agreement to use the Services and/or as explained in this Privacy Policy.
SCIAD Health’s Application may collect certain information automatically, including but not limited to: (i) the type of device that you use, (ii) the unique device identification number of your device if you use a mobile device, (iii) your IP address, (iv) the type of operating system running on your device, (v) the type of internet browser that you utilize, (vi) information about your usage of the Application, and (vii) identifying information about other devices that you connect to the Application.
By submitting your Content and Identifiable Information to us and using the Services, you consent to our use of your Content and Identifiable Information as described in this Privacy Policy. If you do not consent, you should not register with SCIAD Health and you should not use the Services. We respect that you own, control, and determine how to share your Content and Identifiable Information.
Non-Identifiable Information
Certain “Non-Identifiable Information” about site visits is recorded by the standard operation of the Website, including but not limited to (i) IP address, (ii) domain server, (iii) type of device(s) used to access the Services, (iv) web browser(s) used to access the Services, (v) referring webpage or other source through which you accessed the Services, (vi) geolocation information, and (vii) other statistics and information associated with the interaction between your browser or device and the Services. Non-Identifiable Information may be used to improve the design and content of the Services or to personalize your experience.
Additional types of Non-Identifiable Information that we do or may collect are:
Cookies
SCIAD Health may use cookies on its Website to make your experience easy and meaningful. Cookies can also enable certain technical operations. Cookies are files that web browsers place in a device’s memory and are used to tell us whether users and visitors have previously visited our Site. Cookies can come in two general categories: (i) first party cookies that are served directly by SCIAD Health to your device or (ii) third party cookies that are served to your device by a third party on our behalf. You may be able to refuse cookies in the settings of your web browser, but it is possible that certain features of the Service may not work if you delete or disable cookies or other tracking tools. Usage of a cookie is not linked to any personally identifiable information while on the Website.
Social Media Cookies
These cookies are used when you use a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, X (f/k/a Twitter), or LinkedIn. The social network will record that you have taken this action. This information may be linked to targeting and/or advertising activities.
Web Beacons
“Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect anonymous information about your use of our Services, the websites of selected advertisers and the emails, newsletters, or special promotions that we send you. The information collected by Web Beacons allows us to analyze how many people are using the Services, opening our emails, and for what purpose, and also allows us to make enhancements.
Website Analytics
We may use third-party website analytics services in connection with the Services, including, for example, to register mouse clicks, mouse movements, scrolling activity, and text that you type into the Site. These website analytics services generally do not collect Identifiable Information unless you voluntarily provide it and generally do not track your browsing habits across websites that do not use their services. We may use analytics tools, including but not limited to, Google Analytics to provide such analytics services. To the extent that we use Google Analytics and you would like to opt out of tracking by Google Analytics, you can do that here.
Mobile Device Identifiers
Mobile device identifiers are data stored on your mobile device that may track mobile device and data and activities occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable collection of Identifiable Information (such as media access control, address, and location) and non-personally identifiable information. Mobile device identifiers help SCIAD Health learn more about our users’ demographics and internet behaviors.
Log Files
Like many standard website servers, our web servers use log files. Log files include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. Log files are used to analyze trends, administer the site, track aggregated users’ movement, and gather broad demographic information. The information collected through the log files is not linked to personally identifiable information.
Location
We may collect your real-time geographic location in order to present relevant information from third parties with whom you may have authorized a connection. If your location is collected and used to push content, the location information will not specifically identify you.
Usage of Data
We may use your Content, Identifiable Information, and/or Non-Identifiable Information to (i) provide the Services to you, (ii) personalize your use of the Services, (iii) provide you with personalized analyses of your Content, (iv) communicate with you and respond to your requests, and related activities, (v) develop and deliver more impactful analyses by aggregating with other data, (vi) conduct research, (vii) improve or enhance the Services, and (viii) fulfill our contractual obligations to you. In engaging in any of the described uses, we may anonymize and aggregate your Content, Identifiable Information, or Non-Identifiable Information. To the extent that we may send promotional communication, you can opt-out of receiving promotional communications by following the unsubscribe instructions contained in a promotional communication.
Is Content Shared With Third Parties?
We may release your Content when we believe release is appropriate to (i) comply with applicable laws; (ii) enforce an agreement with SCIAD Health; or (iii) protect the rights, property, or safety of SCIAD Health, our users, or others. A potential use may include exchanging Content, Identifiable Information, and/or Non-Identifiable Information with other companies and organizations for fraud protection.
SCIAD Health does not sell your identifiable Content or Identifiable Information to any third parties, except as may be consented to or directed by you or as clearly set forth in this Privacy Policy, or other terms governing use of the Services. If we use any subcontractors, each subcontractor that may be given access to your Content will be contractually obligated to maintain the confidentiality and privacy of all Content accessed, used, or stored.
As we continue to develop our business, we might sell or buy assets, assign, or engage in other strategic transactions. In such transactions, your Content may be transferred to: (i) a parent or subsidiary; (ii) an acquirer of our assets or equity; or (iii) a successor by merger, without notice or your consent .
Security
We implement industry standard security measures to help protect against the loss, misuse, and/or alteration of the data under our control. The security measures include system and network components, and application components. When the Website is accessed using a compatible internet browser, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that the data are safe, secure, and available only to you.
Although we make good faith efforts to store data under our control in a secure operating environment that is not open to the public, we do not and cannot absolutely guarantee the security of your data. If we become aware that your data have been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information) as soon as reasonably possible and as permitted or required by law. Our notification could also be delayed by our contractual obligations.
Communications from SCIAD Health
Users who have provided contact information may occasionally receive email updates or information from SCIAD Health. In order to respect our customers’ privacy, we present the option to decline these types of communications.
If you provide your cellphone number, you also consent to receive text messages from SCIAD Health, which may include messages sent on behalf of your healthcare team or your healthcare team’s organization. You may choose not to receive text messages even if you previously provided your cellphone number because it is not necessary to accept text messages to use the Services. Text and data rates from your mobile carrier may apply when you agree to receive text messages and you should check your mobile plan or with your carrier to confirm the rates if you have any questions. If necessary, we might share your cellphone number with a third party service provider solely to enable the sending of the text message. We will not share your cellphone number with a third party for marketing purposes without getting your consent first.
Choice/Opt-Out
Users who no longer wish to receive e-mail communications or other information from SCIAD Health may opt-out of receiving these communications by emailing us at support@sciadhealth.com using “unsubscribe” in the subject line or following the “unsubscribe” link in an email. Users who longer wish to receive text messages can text STOP in response to any text message or email us at support@sciadhealth.com with a request to no longer receive text messages.
Children’s Privacy
No part of the Services is intended or designed to collect information about any individual under 18 years of age. If you become aware of any information about an individual under 18 years of age being entered into the Services, then you must alert us at support@sciadhealth.com, and we will remove any such information.
International Visitors
The Service is hosted in the United States and intended for use solely in the United States. SCIAD Health does not currently direct its service outside of the United States and is not monitoring where you might be located. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from United States law, then please note that you are transferring your Identifiable Information outside of those regions to the United States for storage and processing. Unless specifically stated, SCIAD Health does not direct the Services into any country outside of the United States.
Links to Third Party Websites
The Website contains links to other sites. Please be aware that SCIAD Health is not responsible for the privacy practices of any other website or the policies, content, and practices of other websites. To the extent you visit a third-party site accessible through this Services, we encourage you to read the privacy policies of each and every website as those third-party privacy policies govern the collection and use of information provided when visiting those sites. This Privacy Policy applies solely to information collected by the Services.
Changes to this Privacy Policy
From time to time, we may change the terms of this Privacy Policy. We will use reasonable efforts to notify you of changes by posting updated text in the Services. Your continued use of the Services after any revisions are made, whether we are able to provide advance notification or not, constitutes your acceptance of those changes. To ensure that you are aware of current privacy practices, we recommend that you check this site periodically.
Contact Information
Any questions, comments or concerns regarding our Privacy Policy should be directed to Ryan W. Dailey by emailing questions to support@sciadhealth.com or by regular mail addressed to:
204 Old Lancaster Road
Devon, PA 19333
Attn: Ryan W. Dailey
Effective Date: September 1, 2024